Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS405019 Mapping and Delivery Guide
Develop a Balanced Scorecard

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS405019 - Develop a Balanced Scorecard
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop strategy map for Balanced Scorecard operation
  • Develop strategic objectives of an organisation in consultation with stakeholders
  • Check strategic goals and objectives include those which make the organisation unique
  • Consult with employees and customers to confirm strategic objectives address real issues and problems or amend as needed
  • Categorise strategic objectives into the major perspectives of financial, customer, process, innovation and learning, and growth
  • Add perspectives to accommodate any strategic goals and objectives that do not fit major perspectives
  • Map strategic objectives showing cause/effect flows
  • Validate or amend strategy map with input from stakeholders
  • Identify possible KPIs and metrics for each strategic objective
  • Consult with stakeholders to evaluate impact of possible KPIs on behaviours required to meet the total performance goals and objectives
  • Facilitate agreement on KPIs, metrics and target KPI levels
       
Element: Develop reporting systems
  • Identify strategic and operational drivers
  • Identify alignment of KPIs to strategic and operational drivers
  • Develop reporting structures which align responsibilities with reported information
  • Develop processes for data collection and generation and distribution of Balanced Scorecard and strategy map reports
       
Element: Implement a Balanced Scorecard strategy
  • Analyse pattern of performance as revealed by strategy map
  • Determine causes of poor performance as displayed by the Balanced Scorecard
  • Take action to improve total performance
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop strategic objectives of an organisation in consultation with stakeholders 
Check strategic goals and objectives include those which make the organisation unique 
Consult with employees and customers to confirm strategic objectives address real issues and problems or amend as needed 
Categorise strategic objectives into the major perspectives of financial, customer, process, innovation and learning, and growth 
Add perspectives to accommodate any strategic goals and objectives that do not fit major perspectives 
Map strategic objectives showing cause/effect flows 
Validate or amend strategy map with input from stakeholders 
Identify possible KPIs and metrics for each strategic objective 
Consult with stakeholders to evaluate impact of possible KPIs on behaviours required to meet the total performance goals and objectives 
Facilitate agreement on KPIs, metrics and target KPI levels 
Identify strategic and operational drivers 
Identify alignment of KPIs to strategic and operational drivers 
Develop reporting structures which align responsibilities with reported information 
Develop processes for data collection and generation and distribution of Balanced Scorecard and strategy map reports 
Analyse pattern of performance as revealed by strategy map 
Determine causes of poor performance as displayed by the Balanced Scorecard 
Take action to improve total performance 

Forms

Assessment Cover Sheet

MSS405019 - Develop a Balanced Scorecard
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS405019 - Develop a Balanced Scorecard

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: